Follow Up Message from Trade-Ideas:
Dear Customers,

The service outage that you experienced Tuesday was a result of a server shutdown in the early morning during our usual maintenance routine. The outage lasted as long as it did because our back up servers were offline for maintenance as we are moving to a newer and more redundant facility.

We replaced the failed hardware and added additional redundancy to prevent this from happening again. Please accept our sincerest apologies for this interruption in service.

The Update:
As a result of Tuesday’s outage, the History of strategies for Tuesday only are not available. Market data for Tuesday is included in our historical database, but no History data for Tuesday, November 22nd will be available. We apologize for this inconvenience.