Service Difficulties and Update
Service Difficulties and Update
Feb 14, 2006
Early this morning (overnight) data delivered from the exchanges contained significant errors that affect our service today, February 14, 2006.
The service works in most aspects EXCEPT for the Minimum Current Volume Filter (Relative Volume) and volume based filters. For today only these filters will not work as a result of what’s happened. As a possible workaround, try removing the values in these filters from your set-ups.
This unusual event will be investigated with the exchanges and our consolidation vendor. It will be resolved by tomorrow. We apologize nevertheless for the inconvience this causes our subscribers in today’s market session.
A fuller explanation of the event and our response will be posted here as an update.
UPDATE
2-14-06, 10:43 AM EST – Resourceful and furious work on repairing data sets caused by the overnight data errors by the exchanges means the service will be progressively repaired and fully restored before today’s close. The repairs are automated and proceeding stock-by-stock in alphabetical order.