Patrick Wieland

Trade Ideas currently offers a Standard and a Premium subscription at monthly and annual renewals. Additionally, we now have a Professional Services membership for Professional Traders. All subscriptions are recurring subscriptions with no contract involved.

It’s easy. An account is automatically created for you using your email as the username when you purchase a subscription. Alternately, you may go to this page and create a username.

You can find Trade Ideas resources including training videos and classes in the Support and Education section. During market hours, we have a live support chat accessible near the bottom of most of the website pages.

To open a support ticket, email info@trade-ideas.com. This email address enters the request into our helpdesk software where it is routed to the best team member to answer your question promptly.

Probably not. Almost all of our users are non-professional traders. If you were a professional, you would probably know it.
This is how the NYSE defines a non-professional trader: any natural person whom Vendor has determined to qualify as a “Nonprofessional Subscriber” and who is not: (a) registered or qualified with the Securities and Exchange Commission (the “SEC”), the Commodities Futures Trading Commission, any state securities agency, any securities exchange or association, or any commodities or futures contract market or association. (b) engaged as an “investment advisor” as that term is defined in Section 201(11) of the Investment Advisor’s Act of 1940 (whether or not registered or qualified under that Act), nor (c) employed by a bank or other organization exempt from registration under Federal and/or state securities laws to perform functions that would require him or her to be so registered or qualified if he or she were to perform such functions for an organization not so exempt.

Professional and non-professional traders receive the same software and data from Trade-Ideas.
Professional traders have to pay more, but that money goes entirely to the exchanges.Professional traders have to fill out more paperwork.

We accept credit card payments only. In special situations, we do accept Western Union, wire transfers, or personal checks.

Yes, you can switch subscriptions at anytime. To change your subscription, log into the Account

Management page and go to Upgrade/Change under the Subscription section. Email us at info@trade-ideas.com if you have any questions or issues.

Unless otherwise stated in the promotion, the discount codes reduce the order total. In the case of a recurring subscription, the discount applies to the first installment (for example: the first year or the first month). The ongoing subscription recurs at the advertised normal rate for the service. Any purchase made with a promotional code is only eligible for a refund within 5 calendar days from original purchase date. Note: not all codes will work for a subscription upgrade. If you’re upgrading and a code does not work, contact info@trade-ideas.com.

Customers can cancel their subscription at anytime. To cancel, please log into your account in Account Management and go to Cancel Your Subscription. Trade Ideas will only issue refunds for subscriptions cancelled within 5 calendar days from the original purchase date. For detailed information about cancellation and refund policies, please visit the Billing, Cancellation, and Refund Policy page. Email us at info@trade-ideas.com if you have any questions or issues.

Yes, you can try our limited delayed data version using your Google or Facebook account. For more info on our demo, please go here. Additionally, we offer quarterly Test Drive events where customers can pay $8.88 to sample the full premium version for 5 market days. If interested, enter your email here and we will send you a link to register for our upcoming Test Drive.